Shipping policy
At Sportidea™, we are committed to delivering your custom sportswear and apparel quickly, safely, and efficiently. Please read our Shipping Policy below to understand how your order is processed and delivered.
1. Free Shipping Worldwide
We are pleased to offer FREE STANDARD SHIPPING ON ALL ORDERS with no minimum purchase required, both for United States customers and international destinations.
2. Shipping Times & Delivery Estimates
Our total delivery time includes Processing Time + Shipping Time.
Processing Time
-
Order Processing & Production: 1 – 3 business days
-
Since many of our items feature custom designs and high-definition printing, each product undergoes quality inspection before shipment.
Shipping Estimates
| Destination | Estimated Delivery Time | Shipping Cost |
| United States | 7 – 18 Business Days | FREE |
| International (Rest of the World) | 7 – 18 Business Days | FREE |
Note: Delivery times are estimates and start from the date of shipment, rather than the date of order. Business days do not include weekends or public holidays.
3. Order Tracking
Once your order has been dispatched, you will receive a Shipping Confirmation Email containing your tracking number and a link to track your package in real-time.
-
Please allow 24 – 48 hours for tracking information to update on the carrier's system.
-
You can also track your package directly on our website via our [Track Your Order] page.
4. Customs, Duties & Taxes (International Orders)
-
International shipments may be subject to import taxes, duties, and customs fees imposed by the destination country.
-
Sportidea™ is not responsible for any customs clearance charges or import duties incurred. These charges are the responsibility of the recipient.
5. Incorrect Address & Undelivered Packages
-
Please double-check your shipping address during checkout. We are not responsible if a package is undeliverable due to incorrect or incomplete address details provided by the customer.
-
If you notice an error in your address, please contact us immediately at ac756952@gmail.com within 12 hours of placing your order.
6. Contact Us
If you have any questions or concerns regarding your order shipment, feel free to reach out to our support team:
-
Brand: Sportidea™
-
Email: ac756952@gmail.com
-
Phone: +1 772-308-0681
-
Store Address: 9130 Kiefer Blvd, Sacramento, CA 95826, United States